General
Do you buy used trucks?
Of course, we do!
For more information please contact us or call our office at 604.835.9191. We will be happy to help you.
Parts Request
Do your parts come with a warranty?
Yes. We provide a warranty from 30 to 90 days depending on the part. Electronic items are not included.
Can I drop in to look for a part?
Yes, customers can drop in for parts or call our office at 604-835-9191.
What if you don’t have the part I need, will you help me find it?
Yes, we will source the part and order it for you.
Payment
What types of payment do you accept?
Payless Truck Parts accepts Visa, MasterCard, Cash, Debit and Wire Transfers.
Do you charge taxes?
Yes, we apply taxes where we are legally required.
What currency are your prices listed in?
Our prices are listed in US dollars for easy understanding by our international clients.
Can I get a discount?
We keep our costs down to keep our prices low and offer you the best possible deal. But, purchase more than one item at the same time and we will review if we can reduce our already-low-prices for you.
Returns & Refunds
Can I return a purchased part?
Yes, you can. Parts (not electronic parts) can be EXCHANGED within 15 days of purchase. The customer will pay the shipping cost to return the part. Please keep your proof of payment and call our office at 604.835.9191
Service Center
What type of service does the Payless repair division do?
We install engines, transmissions, differentials, and differential housings. We also provide warranty on these.
Do you do engine conversions?
We can convert your engine from an automatic to a manual. We can also change engine makes on your trucks. Tell us how you want to customize your truck and we will do it for you.
Shipping
Do you deliver truck parts?
Yes. We offer local shipping on the same day, if ordered early enough in the day.
How much does shipping cost?
The shipping you pay depends on the size of your part and the shipping destination. We will arrange shipping and then bill you directly.
Do you ship to the U.S.?
Yes, Payless Truck Parts ships parts to the U.S. We can also take care of the customs paperwork.
Do you provide free parts shipping?
To keep our costs down and offer you better deals in our parts and used trucks, we don’t provide free parts shipping.
To determine your shipping costs, please call our office at 604.835.9191
How much is parts shipping?
Shipping costs are based on size/weight of the item and your delivery address. To determine your shipping costs, please call our office at 604.835.9191
Where do you ship parts to?
We ship across Canada, the United States and all around the world. Call our office at 604.835.9191 to get a quote and arrange shipping!
Can I pick up?
Yes, of course you can! Just coordinate your pick up with our staff and we will get it ready for you. Call our office at 604.835.9191
Can I send my own courier?
Yes, you can. Just coordinate your pick up with our staff by calling our office at 604.835.9191
